The features and functionality to look out for when choosing a glampsite booking system

Fri 5 January, 2018

5 questions in 5 minutes! Leona Mills, Marketing Manager at CampManager provides advice to glampsites owners seeking a glampsite booking system

1. What advice can you give glampsite owners on the booking process?

Your online booking process should be quick and simple, making it extremely easy for customers to book. Some of our customers are seeing up to 90% of their bookings being made online! Your booking pages should be seamlessly integrated with your website design. Customers should never be presented with a “no availability” message when tying to book. You don’t want a potential customer leaving your site frustrated and you missing out on a booking. To avoid this, present all the available choice by showing alternative dates and all accommodation options available in one view. 

2. What absolute no no’s should they watch out for?

Don’t choose a glampsite booking system that charges you commission for taking bookings via your own website. Hidden costs also include providers charging for additional users or for having the software on multiple devices. Don’t perceive that a glampsite booking software solution is going to ‘break the bank’. CampManager customers have been pleasantly surprised by the cost and immediately generate more bookings, quickly earning back their return on investment. 

3. What can CampManager do over and above other glampsite booking systems?

Experience matters and we have over 10 years of it. We are an established company with a proven record and a reputation for quality. With over 350 customers we provide not only a superior product but exceptional service, advice and support. One way we go the extra mile is by proactively marketing our customers’ glamping accommodation via our glampsite booking website Glampsites.com. This helps our customers to reach more guests, boost their bookings and grow their business. Glampsites is fully integrated with CampManager so bookings and allocation can be managed from within the one central system. 

4. How do you work with glampsite owners to make their booking system bespoke?

We work closely with our customers, listening to their needs and developing a system tailored to suit their specific requirements. Our flexible system can be customised in many ways. Booking confirmations, balance reminders and welcome emails are all personalised to the individual glampsite. CampManager is modular so you can tailor the system to your needs, paying only for the modules you require. You can bolt on additional features and functionality when required as your business grows. 

5. Please detail a glampsite that has used CampManager

Julia from Woodland Tipi and Yurts has a small glampsite consisting of three tipis and six yurts. She comments, “CampManager does all the work and automates many of my time consuming daily tasks such as invoicing, booking confirmations and balance reminder emails.  I now manage my glampsite with increased efficiency which saves me time and money and allows me to focus on other aspects of the business.”


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